Loyalty Science LabHow Loyalty Programs Work (Part 2)Leveraging Human Psychology to Improve Loyalty Program EffectivenessFeb 12Feb 12
Loyalty Science LabAre Your Customers Really Loyal?Designing marketing strategies based on loyal vs. habitual customersAug 4, 2020Aug 4, 2020
InILLUMINATIONbyLoyalty Science LabHow to Navigate Customer Habit DisruptionsPsychological insights into managing customer relationships at a time of disrupted habitsMay 6, 2020May 6, 2020
InThe StartupbyLoyalty Science LabHow to Measure Customer Habit StrengthThree ways of creating habit metrics using customer dataMay 12, 2020May 12, 2020